Frequently Asked Questions

Everything you need to know about FindClinica. Can't find an answer? Contact us.

What is FindClinica?

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FindClinica is an all-in-one dental and clinic management app for doctors, dentists and orthodontists. It handles patient records, appointments, e-prescriptions, periodontal and ortho charting, payments and spending, and staff attendance — from your phone or desktop.

Which platforms does FindClinica support?

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FindClinica runs on Android phones and tablets and on a Windows desktop client. iOS and macOS versions are planned. Your data syncs across all connected devices.

Does FindClinica work offline?

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Yes. FindClinica is offline-first — you can create patient records, appointments and prescriptions without an internet connection. Your data is stored locally and securely synced to the cloud when you are back online.

Is my patient data secure?

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Yes. Data is encrypted in transit and at rest using industry-standard protocols, and regular cloud backups protect against data loss. Access can be restricted with role-based permissions for staff and client devices.

What is included in the free plan?

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The Free plan includes up to 1,000 patient records, 50 patient images, appointment management, a basic tooth chart, the analytics dashboard, digital prescriptions, the attendance system, and single-device access.

How much do the paid plans cost?

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Pro is PKR 2,000/month (or PKR 15,000/year, saving about 37%) and Premium is PKR 5,000/month. International customers can pay the equivalent in USD via Payoneer. See the Pricing page for the full feature comparison.

How do I subscribe and what payment methods are accepted?

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Choose a plan on the Pricing page, then follow the How to Subscribe guide. Customers in Pakistan pay in PKR via bank transfer or QR code; international customers pay in USD via Payoneer. After paying, send your receipt by email or WhatsApp and your account is activated within 24–48 hours.

Do you offer refunds?

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Yes. Pro and Premium plans come with a 30-day money-back guarantee. If you are not satisfied, you can request a full refund within 30 days of purchase.

Can multiple doctors and staff use the same clinic account?

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Yes. FindClinica supports multi-doctor clinics, staff attendance with optional face capture, and connected client devices. Staff can work from their own devices by pairing via a QR code, with synced data and role-based access.